Delete your Sugachic account and data

This page applies to Sugachic — Pays To Be You, the Android app with package name com.app.sugachic.

Start a deletion request

You do not need to sign in to use this support route. Email sugachicptby@gmail.com with the subject Sugachic account deletion request. Include your account username and registered email address so support can identify the account.

Do not send your password, payment-card details or Google verification codes. Support must verify account ownership before changing or deleting an account. If you cannot access your registered email, explain that in your request so support can review the ownership-verification options.

The app also has a deletion option under its top menu → My Account → Delete Account. If that option does not complete your request, use the email route above.

Settle paid Sugapics and other financial rights first

1. Before final account deletion, delete all Sugapics you created and reimburse every piece owner. Each owner receives their original recorded purchase value as coins in their wallet, not the post's current valuation.
2. Reimbursements are funded from your creator earnings first, then your spendable coin wallet. Contact support if funds are insufficient; do not assume that a failed deletion has reimbursed anyone.
3. Support must also settle your remaining balances and pieces you bought in other users' Sugapics before final account closure.

You can initiate a request before settlement is complete. Support will review the outstanding obligations with you. Purchased coins and creator earnings are distinct: purchased coins do not become cash-out-eligible earnings. A piece-owner reimbursement in coins is not a refund of a Google Play cash purchase.

Associated personal data and retained records

Your request covers your account and associated personal data, not merely signing out or disabling access. Ask support about profile details, uploaded media, messages and linked-service data associated with the account.

Financial obligations and necessary transaction records must be reviewed before deletion. Support must explain any data that needs to be retained, why it is retained and the applicable retention period as part of handling your request. A universal financial-record retention period has not yet been established; this page does not promise immediate deletion of records needed to settle outstanding rights.

An account being marked disabled is not confirmation that all associated personal data or hosted media has been removed. Request confirmation from support when your deletion request has been completed.